BriefBot is an AI-powered assistant that transforms chaotic client calls into structured briefs in real time. I was brought in as the sole product designer to turn this concept into a working prototype used in investor demos and early agency pilots.
Context
How Might We
How might we help agency PMs run smarter client calls and capture actionable briefs without adding more tools or interrupting their flow?
Pain, Insight & Opportunity
My Approach
AI Driven Design
The biggest challenge? Making AI feel helpful, not disruptive. I focused on trust, transparency, and user control while balancing automation with human agency.
0-1 Product Launch Strategy
Collaborated with PMs, engineers and internal stakeholders to create seamless AI exerience
Discovery Interviews
5 agency PMs personas across branding and dev agencies
Key insight: “I never know what’s missing until the project is halfway done.”
Need: A tool that listens and nudges
01
Brief Schema Design
Define what a “great brief” includes with user journey mapping. Allign user goals with business success criteria.
02
AI Interaction Design + Design System
Designed trust-building patterns with a fallback system for vague responses or hallucinations
Card-based brief editor with real-time AI annotation
Clean, neutral system aesthetic for adaptability
03
Testing + Iteration
Ran 3 pilot simulations with sample calls and prompts
Feedback: “Love the nudges. Just don’t overdo it.”
Iterated to prioritize user agency over AI automation
04
Deliverables
Ensuring Product-Market Fit
Scrollable brief editor with live AI-generated cards
Visual nudge system with missing-field reminder
Summary review page with confidence marker
Next Steps on Future Directions
Refine the AI interaction model to enhance natural language understanding and increase the accuracy of personalized content generation. Begin user pilot testing to gather real-world feedback on AI-driven workflow improvements.
Lesson learned
Designing for Clarity and User Trust
Designing with AI ≠ full automation: It’s about co-creation, letting humans lead
Trust patterns are essential: Labels, toggles, and control points build user comfort
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